Help Center

Common Issues

1. Movie not loading?

Check your internet connection and refresh the page. If the issue persists, try clearing your browser cache or using a different browser.

2. Audio or video issues?

Make sure your device volume is on and not muted. Check your browser permissions for media playback.

3. Streaming is slow?

JDTV Shop is optimized for high-speed streaming, but network issues can affect playback. Try lowering video quality if available or switching to a faster connection.

4. Account or login problems?

No account is required to watch movies. If you experience login issues on future features, ensure you use correct credentials and check your email for activation links.

Troubleshooting

If you face technical issues, follow these steps:

Contact Support

If your issue is not listed or needs further assistance, contact our support team at support@jdtv.shop. We are happy to help!